Telephone 604.325.4181
Email: info@arborbodyshop.com | Fax: 604.325.6040
695 East 64th Street | Vancouver, BC | V5X 2N3 | Canada
Experience Award-winning Customer Service
Arbor Body Shop is ranked in the top 5% of all collision repair shops in N. America for customer service.
Ensure Your ICBC Claim is Handled Properly
Arbor Body Shop is an ICBC Accredited Collision Repair and Valet Service provider.
What To Do After An Accident
Step 1: Collect the Right Information
Step 2: Contact Your Insurance Provider
Step 3: Visit or Call Arbor Body Shop
Step 1: Collect the Right Information
If you are involved in an accident, you will need to collect the following information to make a claim with an insurance provider:
- Your vehicle’s license plate number
- The driver's license number of the person driving your vehicle
- The license plate and driver's license numbers of the other vehicle (s) involved
- WHERE the crash happened
- WHEN the crash happened
Step 2: Contact Your Insurance Provider
Contact ICBC or your insurance agency to report the accident. If you are insured by ICBC you may report your claim via phone or the Internet:
Report your claim by phone:
You can call ICBC's Dial-a-Claim centre 24 hours a day, every day.
604-520-8222 in the Lower Mainland
1-800-910-4222 outside the Lower Mainland
1-800-910-4222 from out of province
Make a claim online:
Visit http://www.icbc.com/claims-repairs/claims_howtom.asp for details on how to report an ICBC claim through the Internet.
ICBC will assign your case with a claim number. Write this number down: you will need it to begin repairs on your vehicle.
Step 3: Call Arbor Body Shop
After you have spoken to ICBC and obtained an ICBC claim number, take your vehicle to Arbor Body Shop. As an accredited ICBC express repair shop, we can handle your claim from start to finish, and you don’t have to visit ICBC.